Updated June 16, 2023.

Thank you for using our products and services. For all support needs and issues, please reach out to support@tirrrel.io.

Contact:

Urbit: ~tirrel

Email: support@tirrel.io

Registered Address: 221 N. Broad Street, Suite 3A Middletown, Delaware, 19709, USA Business Address: 1263A Storey Ave, San Francisco, California, 94129, USA

Twitter: @tirrelcorp

Contents:

General
Acceptable Use Policy
Onboarding Policy
Customer Contract
Privacy Policy

General

By using our products and services, which include the provision of personal servers running the decentralized operating system Urbit (“hosting”), software applications, interfaces, and Urbit onboarding services, you agree to the following terms and conditions:

Governing Law. The validity, interpretation, construction and performance of this Agreement, and all acts and transactions pursuant hereto and the rights and obligations of the parties hereto shall be governed, construed and interpreted in accordance with the laws of the State of Delaware, without giving effect to principles of conflicts of law.
Eligibility: You must be at least 18 years of age to use our services. If you are under 18, you must have the permission of a parent or guardian to use our services.
Service Availability: We will make every effort to ensure that our services are available to you at all times, but we cannot guarantee that our services will be uninterrupted or error-free. We reserve the right to suspend or terminate our services at any time for any reason, without notice.
Payment: You must pay all fees associated with our services in advance. If you fail to pay your fees on time, we reserve the right to suspend or terminate your account.
Responsibility for server maintenance: You are responsible for maintaining the security and integrity of your Urbit. This includes installing updates and patches, as well as ensuring that all software and applications are up to date. Support may be available upon request.
Data backup: It is your responsibility to regularly backup the data on your personal server. We are not responsible for any lost data or data corruption. Upon request, we will provide you with a download link for your Urbit’s data.
Resource usage: You must ensure that your use of resources (e.g., CPU, memory, storage) on the server does not significantly impact the performance of other servers on the same physical hardware. If we determine that your resource usage is excessively high, we reserve the right to suspend or terminate your account.
Network security: You must take appropriate measures to secure your server and prevent unauthorized access. This includes implementing strong security measures for login codes, and other sensitive information, as necessary.
Compliance with laws and regulations: You must ensure that your use of the server complies with all applicable laws and regulations, including but not limited to data privacy and intellectual property laws.
Content: You are solely responsible for the content that you host on your personal Urbit server. You must ensure that all content hosted on your server is legal, does not infringe on the rights of any third party, and does not violate any local, state, or federal laws. We reserve the right to suspend your service if any content is deemed inappropriate or illegal, without notice.
Privacy: We respect the privacy of our customers and will not inspect your data or usage for any reason other than for legal or technical purposes. We will only access your data or usage if it is necessary to troubleshoot a technical issue or if we are required to do so by law. We will not share your data or usage with any third parties without your explicit consent, unless required by law.
Cryptocurrency Private Keys: You are solely responsible for the safekeeping of your cryptocurrency private keys. If you choose to store your cryptocurrency private keys on your Urbit, you do so at your own risk. We are not responsible for any lost funds resulting from the theft or loss of your private keys. It is your responsibility to implement appropriate security measures to protect your private keys, such as storing backups.
Sale of Content: If you choose to sell access to content hosted on your Urbit, you are solely responsible for setting the terms and conditions of the sale, including but not limited to the price, duration, and limitations of access. You must ensure that any content you sell does not infringe on the rights of any third party and does not violate any local, state, or federal laws. You must also ensure that you have the necessary rights and permissions to sell the content. We are not responsible for any disputes or issues that may arise from the sale of content.
Sale of Application Software: If you choose to sell application software for Urbit through your personal server running Urbit, you are solely responsible for setting the terms and conditions of the sale, including but not limited to the price, duration, and limitations of access. You must ensure that any software you sell does not infringe on the rights of any third party and does not violate any local, state, or federal laws. You must also ensure that you have the necessary rights and permissions to sell the software. We will act as the payment processor for these sales and will collect the payment from the customer and distribute the revenue to you on a regular basis, as agreed upon between us. You must complete a KYC identity verification check in order to receive payment for the sale of software. We are not responsible for any disputes or issues that may arise from the sale of software.
Payment Processing and Revenue Distribution: Tirrel Corporation will process any sales of content distributed by your personal server running Urbit. We will distribute proceeds to you on a monthly basis. You are solely responsible for setting the price and terms of your content, and for ensuring that you have the necessary rights and permissions to sell the content. We are not responsible for any disputes or issues that may arise from the sale of content or from the payment processing or revenue distribution process. If chargebacks are incurred due to your failure to deliver a content product, we reserve the right to withhold proceeds.
KYC Identity Verification: In order to receive payment for content that you sell through our payment processing system, you must complete a Know Your Customer (KYC) identity verification check. This process may include providing identification documents and other personal information to verify your identity. You must ensure that all information provided during the KYC process is accurate and up-to-date. We reserve the right to refuse payment or terminate your account if we are unable to verify your identity through the KYC process.
Pricing Policy: Our Urbit hosting subscriptions are billed on a monthly basis. Subscription prices are subject to change with 30 days notice.
Termination: If you choose to terminate your account, you will lose access to your personal server running Urbit at the end of the current billing period. A download of your Urbit’s data, as well as your Urbit networking keys (a.k.a. Urbit ID, Planet) will be made available, upon request, for 30 days following the termination of your account.
Refunds: We offer refunds at any time, for Planet One and Urbit Studio, with no questions asked, for the most recent billing cycle for Urbit hosting. Please email support@tirrel.io to request a refund.
White Labeling: Primary customers are permitted to resell Tirrel Corporation’s products on a white-labeled basis. Downstream customers of any white-labeled products are bound by these terms of service. Primary customers must inform downstream customers of Tirrel Corporation’s Terms of Service and display them publicly.
Data export: If you terminate your Urbit hosting service, you will have 30 days to download your Urbit data, and your Urbit networking keys (a.k.a. Planet, Urbit ID, etc.).
Liability: We will not be liable for any damages resulting from the use of our services, including but not limited to lost profits, lost data, or loss of business.
Modification of Terms: We reserve the right to modify these terms at any time, and it is your responsibility to review the terms for any changes. Your continued use of our services after the posting of any changes to the terms will be deemed your acceptance of those changes.

By using our services, you agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our services.

Acceptable Use Policy

Acceptable Use:

a. Users of Urbit Studio ("the platform") must comply with all applicable laws and regulations, including but not limited to those of the jurisdiction in which they operate.

b. Prohibited activities include, but are not limited to:

Posting or transmitting any content that is illegal, harmful, abusive, defamatory, or discriminatory.
Engaging in harassment, hate speech, or threats towards other users.
Distributing or promoting any form of unauthorized or infringing content.
Uploading or sharing any content that violates intellectual property rights.
Impersonating another individual or entity.
Engaging in any activity that disrupts or interferes with the proper functioning of the platform.

Monitoring:

a. Urbit Studio, a software application published by Tirrel Corporation, runs on the Urbit operating system.

b. While Tirrel Corporation does not control users' Urbit instances outside of Studio, it is important to note that content and any computations within Studio are visible to Tirrel Corporation.

c. Users acknowledge that their content and activities within Studio may be monitored by Tirrel Corporation to enforce the Acceptable Use Policy and comply with legal requirements. This monitoring is conducted in accordance with applicable laws, regulations, and industry standards to maintain the integrity and safety of the platform.

Consequences of Violation:

a. Minor Infractions:

Users may receive a warning for minor policy violations, which serves as a reminder of the policy and the expected behavior on the platform.

b. Serious Infractions:

Users may face temporary suspension or restricted access to the platform for serious policy violations. The duration of the suspension will be determined based on the severity of the violation and in compliance with applicable laws.

c. Repeat Offenses:

Users who repeatedly violate the policy may be subject to permanent bans from the platform, with no further access to their accounts or the ability to create new accounts.

Content Removal:

a. Urbit Studio reserves the right to remove or restrict access to any content that violates the Acceptable Use Policy, in compliance with applicable laws and regulations. Users may be notified of the removal and provided with an explanation, whenever feasible, as required by applicable legal requirements.

Privacy:

a. User privacy is important to Tirrel Corporation and Urbit Studio.

b. Information collected during the monitoring process will be handled in accordance with our Privacy Policy. Tirrel Corporation takes industry-standard measures to protect user data and ensure compliance with relevant data protection laws, including but not limited to the laws of Delaware, where Tirrel Corporation is incorporated.

Dispute Resolution:

a. Any dispute, claim or controversy arising out of or relating to the Acceptable Use Policy, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration in Delaware, except that Tirrel Corporation may seek injunctive relief in any court having jurisdiction to protect its intellectual property rights.

b. The arbitration shall be administered by the American Arbitration Association under its Commercial Arbitration Rules, and the award rendered by the arbitrator(s) may be confirmed in any court having jurisdiction thereof.

User Agreement:

a. By using Urbit Studio, users agree to abide by this Acceptable Use Policy and any updates made to it in the future.

b. Updates will be communicated through the platform, and users are responsible for reviewing and familiarizing themselves with these updates. Continued use of Urbit Studio after any updates have been made signifies acceptance of those changes.

Indemnity:

a. Users agree to indemnify and hold harmless Tirrel Corporation, its affiliates, officers, directors, employees, agents, and licensors from any claims, losses, damages, liabilities, including legal fees and expenses, arising out of their use or misuse of Urbit Studio, violation of this policy, violation of the rights of any other person or entity, or any breach of the representations, warranties, and covenants made herein.

b. Tirrel Corporation reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify Tirrel Corporation, and you agree to cooperate with Tirrel Corporation's defense of these claims.

Disclaimer:

a. Urbit Studio is provided on an 'as is' and 'as available' basis. Tirrel Corporation does not make any express or implied warranties, endorsements or representations whatsoever as to the operation of Urbit Studio or the information, content, materials, or products included on the platform.

b. Tirrel Corporation does not guarantee that Urbit Studio will be free from cyberattacks, viruses, or other harmful components and therefore, will not be held liable for any damages of any kind arising from the use of the platform, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.

c. Users agree to use the platform at their own risk.

Termination:

a. Tirrel Corporation may, under certain circumstances and without prior notice, immediately terminate the ability of users to access Urbit Studio or portions thereof.

b. Cause for such termination shall include, but not be limited to: (a) breaches or violations of the Acceptable Use Policy or other incorporated agreements or guidelines; (b) requests by law enforcement or other government agencies; (c) a request by the user; (d) discontinuance or material modification to Urbit Studio; or (e) unexpected technical or security issues or problems.

Reporting Violations:

a. Users are encouraged to report any violations of the Acceptable Use Policy to Tirrel Corporation by contacting [provide contact information].

b. All reports will be reviewed, and appropriate actions will be taken as determined by Tirrel Corporation in its sole discretion.

Customer Onboarding Policy

Eligibility:

a. Content creators seeking to join Urbit Studio ("the platform") must meet the eligibility criteria specified by Tirrel Corporation. Eligibility criteria may include factors such as age, legal capacity, and compliance with applicable laws.

Onboarding Process:

a. Content creators interested in joining the platform must install Studio’s applications and create an account to complete the onboarding process.

b. The onboarding process includes providing necessary personal information and verifying identity for Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance purposes.

c. Content creators must undergo identity verification before being eligible for payouts related to content sales. The specific KYC/AML requirements and procedures will be communicated to content creators during the onboarding process.

Content Posting:

Content creators are allowed to post content at will on Urbit Studio, subject to compliance with the platform's Acceptable Use Policy and any additional content guidelines. Tirrel Corporation encourages content creators to follow best practices, adhere to legal and ethical standards, and provide high-quality content to enhance the overall user experience.

Fees and Revenue Sharing:

a. Content creators may be subject to fees or revenue sharing arrangements as determined by Tirrel Corporation.

b. The specific details regarding fees, revenue sharing models, and payment terms, including payout procedures, will be outlined in the contract/agreement with content creators (to be covered separately). Payouts for content sales will be made to content creators who have completed the required KYC/AML verification.

Support and Resources:

a. Tirrel Corporation is committed to providing support and resources to content creators to help them succeed on the platform.

b. The nature and extent of the support and resources may vary and can include, but are not limited to:

i. Access to a knowledge base or documentation on platform features and best practices.

ii. Assistance with technical issues related to using Urbit Studio.

iii. Communication channels for content creators to seek guidance or ask questions.

Customer Contract

Parties:

This contract/agreement ("the Agreement") is entered into between Urbit Studio (referred to as "the Platform" or "Urbit Studio"), operated by Tirrel Corporation (referred to as "the Company"), and the customer ("the Content Creator").

Scope of Agreement:

The Agreement defines the terms and conditions governing the relationship between the Platform and the Content Creator regarding the creation, distribution, and monetization of content on Urbit Studio.

Content Rights and Licenses:

a. The Content Creator grants the Platform a non-exclusive, worldwide, royalty-free license to use, reproduce, distribute, modify, display, and perform the content created by the Content Creator on Urbit Studio.

b. The Platform is authorized to sublicense these rights to users of Urbit Studio for the purpose of accessing and enjoying the content. The Content Creator represents and warrants that they have all necessary rights, permissions, and licenses to grant the aforementioned rights to the Platform.

Revenue Sharing and Payment Terms:

a. The Agreement specifies the revenue sharing model between the Platform and the Content Creator.

b. The Platform will pay the Content Creator a specified percentage or amount of revenue generated from the monetization of their content on Urbit Studio.

c. Payment terms, frequency, and methods will be outlined in the Agreement. The Content Creator acknowledges that payments are subject to any applicable taxes and deductions required by law.

Content Guidelines and Quality Standards:

The Content Creator agrees to create and deliver content that meets the content guidelines and quality standards established by the Platform established in its Acceptable Use Policy. The Platform may provide additional guidelines, recommendations, or feedback to assist the Content Creator in maintaining a high standard of content quality.

Termination:

Either party may terminate the Agreement with written notice to the other party. Termination may result in the removal of the Content Creator's content from Urbit Studio, subject to any rights granted to users who have already accessed the content.

Dispute Resolution:

The Agreement may specify the preferred method of dispute resolution, such as negotiation, mediation, or arbitration. The chosen method should be in accordance with applicable laws and provide a fair and efficient means of resolving disputes.

Governing Law and Jurisdiction:

The Agreement specifies the governing law and jurisdiction that will govern any disputes arising from or related to the Agreement. Delaware law and the courts of Delaware, United States, may be designated as the governing law and jurisdiction for the Agreement, considering Tirrel Corporation is a Delaware C corporation.

1. Introduction. Tirrel (“Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website www.tirrel.io (our “Website”), or interact with ~tirrel and its software packages on the Urbit network (our “Platform”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

On this Website.
On our Platform.
In email, text, and other electronic messages between you and this Website, and/or our Platform.
Through mobile and desktop applications you download from this Website and/or Platform, which provide dedicated non-browser-based interaction between you and this Website and/or Platform.
When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by any third party, including through any application or content (including advertising) that may link to or be accessible from the Website and/or our Platform.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website and/or Platform. By accessing or using this Website and/or Platform, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website and/or Platform after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

2. Information We Collect About You and How We Collect It. We collect several types of information from and about users of our Website and/or Platform, including information:

by which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”);
that is about you but individually does not identify you; and
about your internet connection, the equipment you use to access our Website and/or Platform and usage details.

We collect this information:

Directly from you when you provide it to us.
Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
From third parties, for example, our business partners.

3. Information You Provide to Us. The information we collect on or through our Website and/or Platform may include:

Information that you provide by filling in forms on our Website and/or Platform or Platform. This includes information provided at the time of registering to use our Website and/or Platform, subscribing to our emails, including newsletters and updates, posting material, or submitting requests. We may also ask you for information when you report a problem with our Website and/or Platform.
Records and copies of your correspondence (including email addresses), if you contact us.
Details of transactions you carry out through our Website and/or Platform and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website and/or Platform.
Your search queries on the Website and/or Platform.

4. Information We Collect Through Automatic Data Collection Technologies. As you navigate through and interact with our Website and/or Platform, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Website and/or Platform and other communication data and the resources that you access and use on the Website and/or Platform.
Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and/or Platform and to deliver a better and more personalized service, including by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website and/or Platform according to your individual interests.
Speed up your searches.
Recognize you when you return to our Website and/or Platform.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website and/or Platform. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website and/or Platform.
Tracking files. Pages of the Website and/or Platform, and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Scrys (Platform data requests). Our Urbit platform may request information from your Urbit. [a]

5. Third-Party Use of Cookies and Other Tracking Technologies. Some content or applications, including advertisements, on the Website and/or Platform are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies to collect information about you when you use our Website and/or Platform. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

6. How We Use Your Information. We use information that we collect about you or that you provide to us, including any personal information:

To present our Website and/or Platform and its contents to you.
To provide you with information, products, or services that you request from us.
To provide you with notices about your account and fulfill any other purpose for which you provide it.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Website and/or Platform or any products or services we offer or provide though it.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please see Section 8 of this privacy policy for choices about how we use and disclose your information.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

7. Disclosure of Your Information. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:

To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business.
To fulfill the purpose for which you provide it. For example, if you give us an email address to use the “email a friend” feature of our Website and/or Platform or email, we will transmit the contents of that email and your email address to the recipients.
For any other purpose disclosed by us when you provide the information.
With your consent.

We may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Tirrel, our customers, or others.

8. Choices About How We Use and Disclose Your Information. We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

9. Accessing and Correcting Your Information. You may also send us an email at support@tirrel.io. to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

10. Changes to Our Privacy Policy. It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website and/or Platform home page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account and/or through a notice on the Website and/or Platform home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and/or Platform and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this policy and our privacy practices contact us at: support@tirrel.io.